Terms of Service

Effective Date: 1 January 2025

Last Updated: 1 January 2025

Agreement Overview

These Terms of Service ("Terms") govern the provision of services by Nat Gatt Brand Studio ("Provider") to you ("Client"). By engaging with our services, you agree to comply with these Terms. If any part of these Terms does not align with your expectations, please contact us for clarification or adjustments prior to proceeding.

Services Offered

Provider offers services in branding, design, and strategy. The scope of work is outlined in your specific Proposal, which forms part of this Agreement. Any additional services or deviations will be subject to further negotiation and additional costs.

Payment Terms

  • Payment Schedule:

    • 50% deposit upon acceptance of the Agreement outlined in your Proposal.

    • Remaining 50% due 28 days from the signing date or project completion, whichever comes first.

  • Non-Payment or Default:

    • Invoices must be paid within seven (7) days.

    • Delayed payments may result in project suspension and additional costs, including legal fees for collections.

    • A reactivation fee of $500 applies to projects resuming after a 28-day inactivity period.

Project Timelines and Client Responsibilities

  • Timeline: Provider will adhere to the timelines outlined in the Proposal. Timelines are contingent on the Client providing requested information, materials, and approvals promptly.

  • Delays: Delayed responses or material submissions may incur additional fees or extend project timelines.

  • Communication: All communications must be directed to hello@nataliegatt.com unless otherwise specified.

Revisions and Change Requests

  • The Proposal includes up to one (1) round of minor revisions.

  • Additional revisions, changes in scope, or new requests will be billed as per agreed rates. These may affect the project’s timeline and cost.

  • Urgent changes requiring expedited timelines will incur Rush Fees.

Deliverables and File Ownership

  • Deliverables will be provided in professional formats (e.g., Adobe Creative Suite, Canva).

  • Upon final payment, the Client owns the final deliverables in their original form.

  • Preliminary work, raw files, and software remain the property of the Provider unless otherwise agreed upon.

Confidentiality

  • Both parties agree to keep confidential information private unless required by law.

  • Confidentiality does not cover publicly available information or information obtained legally from third parties.

Intellectual Property and Usage Rights

  • The Client guarantees ownership or permission for all materials provided to the Provider.

  • The Provider retains the rights to preliminary work and may include completed projects in their portfolio or promotional materials.

  • Usage rights for final designs are granted solely for their original purpose.

Rush Fees

  • Projects requiring expedited delivery ahead of the agreed timeline will incur a Rush Fee of 20% of the total project cost. This must be approved by the Client in writing before commencing accelerated work.

Third-Party Vendors and Additional Costs

  • Any third-party services (e.g., printing, stock images) will be billed to the Client directly or as Additional Costs.

  • The Client assumes responsibility for verifying the legal use of third-party materials.

Cancellation and Termination

  • Either party may terminate the Agreement with written notice.

  • Fees for cancellation:

    • 100% of work completed up to the cancellation date.

    • 50% of remaining scheduled hours if work has not commenced.

    • Inactivity beyond 28 days may result in automatic termination without refunds.

Limitation of Liability

  • The Provider’s liability is limited to the total amount paid by the Client for the project.

  • The Provider is not liable for:

    • Indirect, special, or consequential damages.

    • Issues arising from third-party vendors or materials supplied by the Client.

No Guarantees 

  • The Provider does not guarantee specific outcomes from the services provided. The Client’s results depend on various factors, including their own contributions and market conditions.

Force Majeure

  • Neither party will be held liable for delays or failures caused by events beyond their reasonable control, including but not limited to natural disasters, government restrictions, or failures of third-party suppliers.

Modifications and Amendments

  • Any modifications to these Terms must be agreed upon in writing by both parties. The updated Agreement will supersede any prior versions.

Governing Law

  • These Terms are governed by the laws of New South Wales, Australia.

Acceptance of Terms

  • By engaging our services, you confirm that you have read, understood, and agree to these Terms of Service.

  • For inquiries or disputes, please contact us at: